•  Contact me by email, contact form or phone. We can discuss your brief, budget and deadline and see if I am the right person for the job. Check my rates.

•  I’ll send you a quote. For larger projects, I may ask you to send a sample of your work so that I can assess it before giving a written quote. For these projects I may require a deposit.

•  If you confirm that you accept the quote and would like me to go ahead with the work, this means that you accept the terms and conditions.

•  Send me your work by email or post along with any style guides or manuals if applicable; I’ll let you know when I have received it.

•  I’ll keep you informed with progress reports if required and let you know if any major issues arise. You’re welcome to communicate with me to check on progress or to update me with any changes or revisions.

• When completed, I’ll return the work to you with all the suggested corrections. Once I know that you are completely satisfied with my work, I’ll send the invoice. See my 100% service guarantee in terms.

• Payment is required within 7 days from the date of invoice.